Verifying Your carbonsports Account Identity
Account verification is how we protect your money and confirm that the person requesting a withdrawal is the account holder. It's a one-time process that unlocks the full withdrawal flow. We ask for a government-issued photo ID — a driver's license or US passport works — and a document that confirms your address, such as a recent utility bill or bank statement.
Upload both through the secure document portal inside account settings. Verification is reviewed and you'll get an email when it clears. Completing this before your first session keeps the cashier friction-free from day one.
- Open account settings — Navigate to the verification section inside your profile settings on desktop or through the mobile account menu.
- Upload your photo ID — A current driver's license or US passport is accepted. Capture both sides clearly; blurry or cropped images slow the review.
- Confirm your address — A utility bill or bank statement dated within the last 90 days satisfies address confirmation — the name must match your account.
- Await email confirmation — Our team reviews documents and sends a confirmation email. After approval, withdrawals process without an additional ID step.