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How carbonsports Handles Your Personal Information

When you open an account with carbonsports, you share personal data with us — and we take that seriously. This page lays out exactly what we collect, why we collect it, and what you can do about it, with no legal runaround.

Account Data ProtectedPayPal & Venmo Payment PrivacyNo Third-Party Data SalesYour Access RightsState Law Compliance

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DATA HANDLING PRACTICES

How We Protect and Manage What You Share

Your account data sits behind SSL encryption, and access to it is restricted to staff who need it to operate your account or meet regulatory requirements in eligible states. We review our data-handling practices when state law changes and update this policy to reflect those changes. If you're in Los Angeles or any other eligible state location, the same protections apply regardless of which device you use to log in.

Account Security

Your login credentials and session tokens are encrypted. We never store plain-text passwords, and your PayPal or Venmo payment references are kept separately from your login data.

Cookie Use

We use session cookies to keep you logged in and performance cookies to understand how the account dashboard loads on mobile. You can adjust cookie preferences in your browser settings.

Data Retention

We keep your account data for as long as your account is active and for the period required by applicable state regulations after closure. You can request details on the specific retention window for your account.

Policy Updates

When this policy changes in a material way, we'll notify you by email to your registered address before the change takes effect, so you have time to review it.

Data We Collect and Why We Use It

carbonsports Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

When you create an account, we collect your name, email address, date of birth, and the state you're accessing from — because access depends on where local law permits it. If you fund your account through PayPal or Venmo, those transactions generate a transaction reference that

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we store alongside your account record. Play+ prepaid card activity is logged the same way. We do not store your full payment credentials; the payment processors handle that on their end. Beyond account setup, we collect device identifiers and session data when you log in through
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a mobile browser or app — this helps us detect unauthorized access and keep your account secure. We also collect betting activity linked to your account, including any NFL football wagers, NBA props, or MLB parlays you place. That activity data is used for account management,
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fraud prevention, and where required, regulatory reporting in eligible states. We do not sell your personal data to third-party advertisers. If you contact our support team by email or live chat, that conversation is stored and associated with your account. You can request a copy of
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your stored data at any time by reaching out through the contact paths listed below.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you have a question about how your data is stored, want to correct something on your account, or need to submit a deletion request, our support team is the right starting point. You can reach us through live chat inside your account, by email at the address listed in your account settings, or by submitting a form through the help center. We aim to respond to all data-related requests within a reasonable timeframe, and we'll confirm receipt so you know the request is moving.

Common Questions About Your Privacy at carbonsports

The questions below cover the situations we hear about most — from data access requests to how payment data is handled. If your question isn't here, live chat or the help center form will get you a direct answer.

We store your name, email, date of birth, state, device session data, and betting activity. Payment references from PayPal, Venmo, and Play+ are stored, but not your full payment credentials.

We do not sell your personal data. We may share it with payment processors like PayPal or with state regulators where required by law in eligible states — never with advertisers.

Submit a request through live chat, email, or the help center form. Include your registered email so we can verify your identity before sending any account data.

Yes. Submit a deletion request through the help center form. We'll process it subject to any retention obligations under state law, and confirm once it's completed.

PayPal, Venmo, and Play+ handle credential storage on their side. We only store transaction references — never your card number, PayPal password, or Venmo PIN.

After account closure, we retain your data for the period required by applicable state regulations, then delete it. You can ask us for the specific timeframe tied to your state.

Reference

Privacy Policy

Access may be available only in states where local law permits.

InfoLegal InfoFAQ Infocarbonsports Banking Guide

How carbonsports Handles Your Personal Information

How We Protect and Manage What You Share

Account Security

Cookie Use

Data Retention

Policy Updates

How to Reach Us About Your Data

Common Questions About Your Privacy at carbonsports

01 What personal data does carbonsports actually store about me?

02 Does carbonsports share or sell my data to third parties?

03 How do I request a copy of the data you have on my account?

04 Can I ask carbonsports to delete my account data?

05 How does carbonsports protect the payment details I use for deposits?

06 What happens to my data if I close my account?

Privacy Policy

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